Privacy Policy

Zessentials Holdings Pte Ltd respects the importance of your privacy. Our commitment to your privacy is to do more than just comply with the law but to gain and maintain your trust in us.

As such, we endeavour to ensure reasonable safeguards to protect your personal data and handle your information in a transparent and accountable manner. We will never sell or rent any of your personal data to anyone, nor disclose your personal data to third parties for their direct marketing purposes.

You have the right to request for access to, to request for a copy of and to request to update or correct your personal data held by us. You have the right at any time to request us to limit the processing and use of your personal data. If you would like to exercise any of these rights, you can contact us @ cs-admin@zessentials.sg and we will respond to you within 30 (Thirty) Ddays unless your request is particularly complex or you have made multiple requests. However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable administrative fee or refuse to comply with your request in these circumstances.

This privacy policy is only applicable when you purchase with us directly through our website: www.zessentials.sg. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.

Should you purchase our products through third-party sites like Shopee, Lazada; or access other social media sites through us, or engage with our marketing campaigns that are hosted on our partner’s sites, please refer to their respective privacy policy instead as we do not control any of these sites. As such, please review the privacy policy of any such site you interact with before allowing the collection and use of your personal data.

Irrespective of the country from which you access or use the Site and/or Services, to the extent permitted by law, this Policy shall be governed in accordance with the laws of Singapore without regard to choice or conflicts of law principles, and you hereby agree to submit to the exclusive jurisdiction of the courts of Singapore to resolve any claims or disputes which may arise in connection with this Policy.

If you have any questions about this Policy or our practices, please contact us at cs-admin@zessentials.sg


1. This Policy

1.1 This Policy describes how your information, including Personal Data, will be collected, used and shared in connection with your use of our Site and/or Services. This Policy is intended to meet the requirements of the Personal Data Protection Act of Singapore (“PDPA”).

1.2 We reserve the right to update this Policy from time to time. You should periodically visit this page to review the current terms of this Policy so that you are aware of any updated terms to which you are bound.
1.3 By using, or continuing to use, our Site and/or Services, you agree that you have read and understood this Policy, and you consent to our use of your information in accordance with this Policy.



2. Type Of Information Collection And Purpose

2.1 Personal Identification information including:

  • Personal and/or Company Name
  • Contact Number
  • Email Address
  • Residential, Business and/or Shipping Address
  • Photographs & Videos taken of our products at your premises with your permission
  • The contents of your messages and/or attachments you may send us, and any other information you may choose to provide.
  • Closed Circuit Television (CCTV) footages of Walk-in Customers
  • Other information to carry out business transactions for the sale of our products and services including Credit Card and Bank Details


2.2 Purpose Of Collected Information

We use the information we collect in various ways, including but not limiting to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

 

3. Log Files

We follow a set of standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.


4. Cookies And Web Beacons

4.1 Cookies

Cookies are pieces of information that a website transfers to your computer for record-keeping purposes. Cookies help provide additional functionality to the website or to help us analyse site usage more accurately. We use information collected from cookies to better understand, customise and improve user experience with our websites, services and offerings, as well as to manage our advertising. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to one of our sites or browse from one page to another. Also, we may use web analytics services that leverage cookies to help us to understand how visitors engage with and navigate our site (e.g. how and when pages in a site are visited and by how many visitors).

We use cookies to optimize your experience on our Site and to provide our services.

The information we obtain from our use of cookies will not usually contain your Personal Data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.

In most cases, we will obtain your consent in order to use cookies on the Site. The exception is where the cookies are strictly necessary in order for us to operate the Site and/or to provide you with a service you have requested. Most web browsers and devices can be set to notify you when you receive a cookie or to prevent cookies from being sent. If you use these features, you may limit the functionality we can provide you when you visit the Site. You are free to block, delete, or disable the cookies if your device permits so. You can manage your cookies and your cookie preferences in your browser or device settings.


4.2 Third-Party Cookies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.zessentials.sg, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

If you want further information, please visit the website of the relevant third party. If you would like to opt-out of all other types of technologies we employ on the Site, you may do so by changing your browser settings to block, delete or disable these technologies as your browser or device permits.

Please do note that we do not have access to or control over these cookies that are used by third-parties.


5. Children’s Information

We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.